↓ Skip to main content

Customer deviance: A framework, prevention strategies, and opportunities for future research

Overview of attention for article published in Journal of Business Research, August 2020
Altmetric Badge

About this Attention Score

  • Good Attention Score compared to outputs of the same age (65th percentile)
  • Good Attention Score compared to outputs of the same age and source (70th percentile)

Mentioned by

twitter
6 X users

Readers on

mendeley
238 Mendeley
You are seeing a free-to-access but limited selection of the activity Altmetric has collected about this research output. Click here to find out more.
Article details
Title
Customer deviance: A framework, prevention strategies, and opportunities for future research
Published in
Journal of Business Research, August 2020
DOI 10.1016/j.jbusres.2019.09.012
Authors

Login to access the Attention Digest and the Sentiment Analysis related to this output.

Timeline Attention over time Attention Score history
Login to access the full charts related to this output.
Activity
Login to access the full charts related to this output.
X Demographics

X Demographics

The data shown below were collected from the profiles of 6 X users who shared this research output. Click here to find out more about how the information was compiled.
Mendeley demographics

Mendeley demographics

The data shown below were compiled from readership statistics for 238 Mendeley readers of this research output. Click here to see the associated Mendeley record.
Login to view Mendeley reader trends over time.

Geographical breakdown

Geographical breakdown
Country Count As %
Unknown 238 100%

Demographic breakdown

Readers by professional status
Readers by professional status Count As %
Student > Ph. D. Student 26 11%
Student > Master 17 7%
Lecturer 16 7%
Professor > Associate Professor 15 6%
Student > Doctoral Student 14 6%
Other 44 18%
Unknown 106 45%
Readers by discipline
Readers by discipline Count As %
Business, Management and Accounting 83 35%
Social Sciences 12 5%
Arts and Humanities 6 3%
Psychology 6 3%
Economics, Econometrics and Finance 4 2%
Other 14 6%
Unknown 113 47%
Attention Score in Context

Attention Score in Context

This research output has an Altmetric Attention Score of 5. This is our high-level measure of the quality and quantity of online attention that it has received. This Attention Score, as well as the ranking and number of research outputs shown below, was calculated when the research output was last mentioned on 08 April 2024.
All research outputs
#7,884,804
of 27,789,359 outputs
Outputs from Journal of Business Research
#1,028
of 3,190 outputs
Outputs of similar age
#149,245
of 432,090 outputs
Outputs of similar age from Journal of Business Research
#34
of 114 outputs
Altmetric has tracked 27,789,359 research outputs across all sources so far. This one has received more attention than most of these and is in the 71st percentile.
So far Altmetric has tracked 3,190 research outputs from this source. They typically receive a lot more attention than average, with a mean Attention Score of 10.1. This one has gotten more attention than average, scoring higher than 67% of its peers.
Older research outputs will score higher simply because they've had more time to accumulate mentions. To account for age we can compare this Altmetric Attention Score to the 432,090 tracked outputs that were published within six weeks on either side of this one in any source. This one has gotten more attention than average, scoring higher than 65% of its contemporaries.
We're also able to compare this research output to 114 others from the same source and published within six weeks on either side of this one. This one has gotten more attention than average, scoring higher than 70% of its contemporaries.