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The Dark Side of Customer Participation: When Customer Participation in Service Co-Development Leads to Role Stress

Overview of attention for article published in Journal of Service Research, December 2019
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mendeley
149 Mendeley
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Article details
Title
The Dark Side of Customer Participation: When Customer Participation in Service Co-Development Leads to Role Stress
Published in
Journal of Service Research, December 2019
DOI 10.1177/1094670519894643
Authors

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Timeline Attention over time Attention Score history
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Activity
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Mendeley demographics

Mendeley demographics

The data shown below were compiled from readership statistics for 149 Mendeley readers of this research output. Click here to see the associated Mendeley record.
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Geographical breakdown

Geographical breakdown
Country Count As %
Unknown 149 100%

Demographic breakdown

Readers by professional status
Readers by professional status Count As %
Student > Ph. D. Student 24 16%
Student > Doctoral Student 12 8%
Student > Master 12 8%
Lecturer 11 7%
Researcher 10 7%
Other 25 17%
Unknown 55 37%
Readers by discipline
Readers by discipline Count As %
Business, Management and Accounting 59 40%
Social Sciences 8 5%
Engineering 7 5%
Computer Science 4 3%
Economics, Econometrics and Finance 4 3%
Other 8 5%
Unknown 59 40%