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How live chat assistants drive travel consumers’ attitudes, trust and purchase intentions

Overview of attention for article published in International Journal of Contemporary Hospitality Management, April 2020
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  • Average Attention Score compared to outputs of the same age

Mentioned by

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2 X users

Readers on

mendeley
421 Mendeley
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Article details
Title
How live chat assistants drive travel consumers’ attitudes, trust and purchase intentions
Published in
International Journal of Contemporary Hospitality Management, April 2020
DOI 10.1108/ijchm-07-2019-0605
Authors

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Timeline Attention over time Attention Score history
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Activity
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X Demographics

X Demographics

The data shown below were collected from the profiles of 2 X users who shared this research output. Click here to find out more about how the information was compiled.
Mendeley demographics

Mendeley demographics

The data shown below were compiled from readership statistics for 421 Mendeley readers of this research output. Click here to see the associated Mendeley record.
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Geographical breakdown

Geographical breakdown
Country Count As %
Unknown 421 100%

Demographic breakdown

Readers by professional status
Readers by professional status Count As %
Student > Ph. D. Student 29 7%
Student > Master 23 5%
Lecturer 22 5%
Student > Doctoral Student 18 4%
Student > Bachelor 17 4%
Other 53 13%
Unknown 259 62%
Readers by discipline
Readers by discipline Count As %
Business, Management and Accounting 103 24%
Social Sciences 16 4%
Unspecified 6 1%
Computer Science 5 1%
Economics, Econometrics and Finance 5 1%
Other 21 5%
Unknown 265 63%
Attention Score in Context

Attention Score in Context

This research output has an Altmetric Attention Score of 2. This is our high-level measure of the quality and quantity of online attention that it has received. This Attention Score, as well as the ranking and number of research outputs shown below, was calculated when the research output was last mentioned on 05 May 2020.
All research outputs
#18,164,475
of 28,258,147 outputs
Outputs from International Journal of Contemporary Hospitality Management
#273
of 509 outputs
Outputs of similar age
#232,065
of 393,243 outputs
Outputs of similar age from International Journal of Contemporary Hospitality Management
#8
of 10 outputs
Altmetric has tracked 28,258,147 research outputs across all sources so far. This one is in the 33rd percentile – i.e., 33% of other outputs scored the same or lower than it.
So far Altmetric has tracked 509 research outputs from this source. They typically receive more attention than average, with a mean Attention Score of 9.0. This one is in the 40th percentile – i.e., 40% of its peers scored the same or lower than it.
Older research outputs will score higher simply because they've had more time to accumulate mentions. To account for age we can compare this Altmetric Attention Score to the 393,243 tracked outputs that were published within six weeks on either side of this one in any source. This one is in the 38th percentile – i.e., 38% of its contemporaries scored the same or lower than it.
We're also able to compare this research output to 10 others from the same source and published within six weeks on either side of this one. This one has scored higher than 2 of them.