The relationship between employee satisfaction and customer satisfaction

Overview of attention for article published in Journal of Services Marketing, July 2012

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So far, Altmetric has seen 3 X posts from 3 X users, with an upper bound of 9,197 followers.

Does a happy employee equal a happy customer? I http://t.co/jkbr4gEmRE #services #marketing

#services #mktg The relationship between employee satisfaction and customer satisfaction http://t.co/2KMVsKfV

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