This research output has an Altmetric Attention Score of 3. This is our high-level measure of the quality and quantity of online attention that it has received. This Attention Score, as well as the ranking and number of research outputs shown below, was calculated when the research output was last mentioned on 09 October 2026.
All research outputs
#9,470,365
of 27,624,891 outputs
Outputs from Journal of Service Research
#263
of 426 outputs
Outputs of similar age
#38,092
of 144,007 outputs
Outputs of similar age from Journal of Service Research
#1
of 2 outputs
Altmetric has tracked 27,624,891 research outputs across all sources so far. This one is in the 42nd percentile – i.e., 42% of other outputs scored the same or lower than it.
So far Altmetric has tracked 426 research outputs from this source. They typically receive a lot more attention than average, with a mean Attention Score of 13.0. This one is in the 31st percentile – i.e., 31% of its peers scored the same or lower than it.
Older research outputs will score higher simply because they've had more time to accumulate mentions. To account for age we can compare this Altmetric Attention Score to the 144,007 tracked outputs that were published within six weeks on either side of this one in any source. This one is in the 14th percentile – i.e., 14% of its contemporaries scored the same or lower than it.
We're also able to compare this research output to 2 others from the same source and published within six weeks on either side of this one. This one has scored higher than all of them
