↓ Skip to main content

Examining the key dimensions of customer experience quality in the hotel industry

Overview of attention for article published in Journal of Hospitality Marketing & Management, February 2019
Altmetric Badge

About this Attention Score

  • In the top 25% of all research outputs scored by Altmetric
  • One of the highest-scoring outputs from this source (#10 of 138)
  • Good Attention Score compared to outputs of the same age (79th percentile)

Mentioned by

news
1 news outlet

Readers on

mendeley
416 Mendeley
You are seeing a free-to-access but limited selection of the activity Altmetric has collected about this research output. Click here to find out more.
Article details
Title
Examining the key dimensions of customer experience quality in the hotel industry
Published in
Journal of Hospitality Marketing & Management, February 2019
DOI 10.1080/19368623.2019.1568339
Authors

Login to access the Attention Digest and the Sentiment Analysis related to this output.

Timeline Attention over time Attention Score history
Login to access the full charts related to this output.
Activity
Login to access the full charts related to this output.
Mendeley demographics

Mendeley demographics

The data shown below were compiled from readership statistics for 416 Mendeley readers of this research output. Click here to see the associated Mendeley record.
Login to view Mendeley reader trends over time.

Geographical breakdown

Geographical breakdown
Country Count As %
Unknown 416 100%

Demographic breakdown

Readers by professional status
Readers by professional status Count As %
Student > Ph. D. Student 29 7%
Student > Master 25 6%
Lecturer 23 6%
Student > Doctoral Student 22 5%
Student > Bachelor 20 5%
Other 50 12%
Unknown 247 59%
Readers by discipline
Readers by discipline Count As %
Business, Management and Accounting 87 21%
Social Sciences 24 6%
Economics, Econometrics and Finance 11 3%
Engineering 10 2%
Computer Science 9 2%
Other 21 5%
Unknown 254 61%
Attention Score in Context

Attention Score in Context

This research output has an Altmetric Attention Score of 10. This is our high-level measure of the quality and quantity of online attention that it has received. This Attention Score, as well as the ranking and number of research outputs shown below, was calculated when the research output was last mentioned on 14 August 2020.
All research outputs
#3,011,072
of 23,230,825 outputs
Outputs from Journal of Hospitality Marketing & Management
#10
of 138 outputs
Outputs of similar age
#69,339
of 352,511 outputs
Outputs of similar age from Journal of Hospitality Marketing & Management
#1
of 4 outputs
Altmetric has tracked 23,230,825 research outputs across all sources so far. Compared to these this one has done well and is in the 86th percentile: it's in the top 25% of all research outputs ever tracked by Altmetric.
So far Altmetric has tracked 138 research outputs from this source. They typically receive a little more attention than average, with a mean Attention Score of 5.3. This one has done particularly well, scoring higher than 92% of its peers.
Older research outputs will score higher simply because they've had more time to accumulate mentions. To account for age we can compare this Altmetric Attention Score to the 352,511 tracked outputs that were published within six weeks on either side of this one in any source. This one has done well, scoring higher than 79% of its contemporaries.
We're also able to compare this research output to 4 others from the same source and published within six weeks on either side of this one. This one has scored higher than all of them