This research output has an Altmetric Attention Score of 3. This is our high-level measure of the quality and quantity of online attention that it has received. This Attention Score, as well as the ranking and number of research outputs shown below, was calculated when the research output was last mentioned on 22 September 2026.
All research outputs
#7,645,563
of 23,278,709 outputs
Outputs from Journal of Service Research
#182
of 338 outputs
Outputs of similar age
#134,084
of 341,057 outputs
Outputs of similar age from Journal of Service Research
#1
of 3 outputs
Altmetric has tracked 23,278,709 research outputs across all sources so far. This one is in the 44th percentile – i.e., 44% of other outputs scored the same or lower than it.
So far Altmetric has tracked 338 research outputs from this source. They typically receive more attention than average, with a mean Attention Score of 9.8. This one is in the 39th percentile – i.e., 39% of its peers scored the same or lower than it.
Older research outputs will score higher simply because they've had more time to accumulate mentions. To account for age we can compare this Altmetric Attention Score to the 341,057 tracked outputs that were published within six weeks on either side of this one in any source. This one has gotten more attention than average, scoring higher than 55% of its contemporaries.
We're also able to compare this research output to 3 others from the same source and published within six weeks on either side of this one. This one has scored higher than all of them
