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Service provision during the Covid-19 pandemic: Impact on customer well-being and repurchase intention1

Overview of attention for article published in Revista de Administração Mackenzie, January 2022
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About this Attention Score

  • In the top 25% of all research outputs scored by Altmetric
  • One of the highest-scoring outputs from this source (#4 of 104)
  • High Attention Score compared to outputs of the same age (84th percentile)

Mentioned by

blogs
2 blogs

Readers on

mendeley
28 Mendeley
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Article details
Title
Service provision during the Covid-19 pandemic: Impact on customer well-being and repurchase intention1
Published in
Revista de Administração Mackenzie, January 2022
DOI 10.1590/1678-6971/eramg220401.en
Authors

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Timeline Attention over time Attention Score history
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Activity
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Mendeley demographics

Mendeley demographics

The data shown below were compiled from readership statistics for 28 Mendeley readers of this research output. Click here to see the associated Mendeley record.
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Geographical breakdown

Geographical breakdown
Country Count As %
Unknown 28 100%

Demographic breakdown

Readers by professional status
Readers by professional status Count As %
Lecturer 2 7%
Student > Doctoral Student 2 7%
Student > Bachelor 1 4%
Researcher 1 4%
Unknown 22 79%
Readers by discipline
Readers by discipline Count As %
Business, Management and Accounting 5 18%
Engineering 1 4%
Unknown 22 79%
Attention Score in Context

Attention Score in Context

This research output has an Altmetric Attention Score of 10. This is our high-level measure of the quality and quantity of online attention that it has received. This Attention Score, as well as the ranking and number of research outputs shown below, was calculated when the research output was last mentioned on 15 July 2022.
All research outputs
#4,663,635
of 34,622,316 outputs
Outputs from Revista de Administração Mackenzie
#4
of 104 outputs
Outputs of similar age
#84,129
of 564,509 outputs
Outputs of similar age from Revista de Administração Mackenzie
#1
of 11 outputs
Altmetric has tracked 34,622,316 research outputs across all sources so far. Compared to these this one has done well and is in the 85th percentile: it's in the top 25% of all research outputs ever tracked by Altmetric.
So far Altmetric has tracked 104 research outputs from this source. They typically receive a little more attention than average, with a mean Attention Score of 6.3. This one has gotten more attention than average, scoring higher than 73% of its peers.
Older research outputs will score higher simply because they've had more time to accumulate mentions. To account for age we can compare this Altmetric Attention Score to the 564,509 tracked outputs that were published within six weeks on either side of this one in any source. This one has done well, scoring higher than 84% of its contemporaries.
We're also able to compare this research output to 11 others from the same source and published within six weeks on either side of this one. This one is in the 18th percentile – i.e., 18% of its contemporaries scored the same or lower than it.