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X Demographics
Mendeley readers
Attention Score in Context
| Title |
How Concrete Language Shapes Customer Satisfaction
|
|---|---|
| Published in |
Journal of Consumer Research, July 2020
|
| DOI | 10.1093/jcr/ucaa038 |
| Authors |
Grant Packard, Jonah Berger |
X Demographics
The data shown below were collected from the profiles of 48 X users who shared this research output. Click here to find out more about how the information was compiled.
Geographical breakdown
| Country | Count | As % |
|---|---|---|
| United States | 10 | 21% |
| United Kingdom | 3 | 6% |
| Canada | 2 | 4% |
| India | 1 | 2% |
| Belgium | 1 | 2% |
| Switzerland | 1 | 2% |
| Nigeria | 1 | 2% |
| New Zealand | 1 | 2% |
| Chile | 1 | 2% |
| Other | 8 | 17% |
| Unknown | 19 | 40% |
Demographic breakdown
| Type | Count | As % |
|---|---|---|
| Members of the public | 36 | 75% |
| Scientists | 9 | 19% |
| Science communicators (journalists, bloggers, editors) | 2 | 4% |
| Practitioners (doctors, other healthcare professionals) | 1 | 2% |
Mendeley readers
The data shown below were compiled from readership statistics for 240 Mendeley readers of this research output. Click here to see the associated Mendeley record.
Geographical breakdown
| Country | Count | As % |
|---|---|---|
| Unknown | 240 | 100% |
Demographic breakdown
| Readers by professional status | Count | As % |
|---|---|---|
| Student > Ph. D. Student | 44 | 18% |
| Student > Master | 15 | 6% |
| Student > Bachelor | 14 | 6% |
| Researcher | 12 | 5% |
| Student > Doctoral Student | 12 | 5% |
| Other | 32 | 13% |
| Unknown | 111 | 46% |
| Readers by discipline | Count | As % |
|---|---|---|
| Business, Management and Accounting | 72 | 30% |
| Social Sciences | 12 | 5% |
| Engineering | 8 | 3% |
| Psychology | 7 | 3% |
| Economics, Econometrics and Finance | 6 | 3% |
| Other | 20 | 8% |
| Unknown | 115 | 48% |
Attention Score in Context
This research output has an Altmetric Attention Score of 67. This is our high-level measure of the quality and quantity of online attention that it has received. This Attention Score, as well as the ranking and number of research outputs shown below, was calculated when the research output was last mentioned on 04 September 2023.
All research outputs
#618,147
of 24,876,519 outputs
Outputs from Journal of Consumer Research
#219
of 1,462 outputs
Outputs of similar age
#18,397
of 405,250 outputs
Outputs of similar age from Journal of Consumer Research
#2
of 15 outputs
Altmetric has tracked 24,876,519 research outputs across all sources so far. Compared to these this one has done particularly well and is in the 97th percentile: it's in the top 5% of all research outputs ever tracked by Altmetric.
So far Altmetric has tracked 1,462 research outputs from this source. They typically receive a lot more attention than average, with a mean Attention Score of 39.0. This one has done well, scoring higher than 85% of its peers.
Older research outputs will score higher simply because they've had more time to accumulate mentions. To account for age we can compare this Altmetric Attention Score to the 405,250 tracked outputs that were published within six weeks on either side of this one in any source. This one has done particularly well, scoring higher than 95% of its contemporaries.
We're also able to compare this research output to 15 others from the same source and published within six weeks on either side of this one. This one has done particularly well, scoring higher than 93% of its contemporaries.