Title |
Evaluation of a support system for health professionals confined by COVID-19
|
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Published in |
Revista de Saúde Pública, December 2021
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DOI | 10.11606/s1518-8787.2021055003735 |
Pubmed ID | |
Authors |
Rosa García-Sierra, Eduard Moreno-Gabriel, Esther Badia Perich, Victòria Sabaté Cintas, Josep M. Bonet Simó, Concepción Fors Violán, Nuria Prat Gil, Mònica Piña Rodríguez, Pere Torán-Monserrat |
Abstract |
To evaluate the implementation of a telephone system in a department of Primary Care in Barcelona, Spain, supporting health professionals confined by COVID-19. We conducted an observational, descriptive, cross-sectional study with confined professionals, between March 11 and May 31, 2020. We emailed a questionnaire with 18 closed-ended questions and one open-ended question and performed a descriptive analysis of the closed-ended answers and an analysis of the thematic content of the open-ended question. Thirty-nine hundred and ninety-eight professionals evaluated the system overall with a score of 6.54 on a scale of 1 to 10. The evaluation of the format of calls made in the support system had higher scores, while the psychological support unit and the coordination of the different groups had lower scores. The content analysis of the open-ended question provides explanatory arguments for the quantitative results. The study allowed a valid and reliable evaluation of the implementation of a support system for confined professionals, in addition to recognizing areas for improvement. |
X Demographics
Geographical breakdown
Country | Count | As % |
---|---|---|
Spain | 1 | 100% |
Demographic breakdown
Type | Count | As % |
---|---|---|
Members of the public | 1 | 100% |
Mendeley readers
Geographical breakdown
Country | Count | As % |
---|---|---|
Unknown | 15 | 100% |
Demographic breakdown
Readers by professional status | Count | As % |
---|---|---|
Librarian | 2 | 13% |
Unspecified | 1 | 7% |
Student > Doctoral Student | 1 | 7% |
Student > Bachelor | 1 | 7% |
Student > Ph. D. Student | 1 | 7% |
Other | 1 | 7% |
Unknown | 8 | 53% |
Readers by discipline | Count | As % |
---|---|---|
Nursing and Health Professions | 2 | 13% |
Medicine and Dentistry | 2 | 13% |
Unspecified | 1 | 7% |
Agricultural and Biological Sciences | 1 | 7% |
Veterinary Science and Veterinary Medicine | 1 | 7% |
Other | 0 | 0% |
Unknown | 8 | 53% |