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The empirical link between relationship marketing tools and consumer retention in retail marketing

Overview of attention for article published in Journal of Consumer Behaviour, March 2013
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mendeley
124 Mendeley
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Title
The empirical link between relationship marketing tools and consumer retention in retail marketing
Published in
Journal of Consumer Behaviour, March 2013
DOI 10.1002/cb.1408
Authors

Jamil Bojei, Craig C. Julian, Che Aniza Binti Che Wel, Zafar U. Ahmed

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Mendeley readers

Mendeley readers

The data shown below were compiled from readership statistics for 124 Mendeley readers of this research output. Click here to see the associated Mendeley record.

Geographical breakdown

Country Count As %
Germany 1 <1%
Brazil 1 <1%
Sweden 1 <1%
India 1 <1%
United States 1 <1%
Unknown 119 96%

Demographic breakdown

Readers by professional status Count As %
Student > Master 22 18%
Student > Ph. D. Student 16 13%
Student > Doctoral Student 12 10%
Student > Bachelor 11 9%
Student > Postgraduate 8 6%
Other 26 21%
Unknown 29 23%
Readers by discipline Count As %
Business, Management and Accounting 63 51%
Social Sciences 8 6%
Computer Science 4 3%
Economics, Econometrics and Finance 4 3%
Engineering 4 3%
Other 8 6%
Unknown 33 27%