You are seeing a free-to-access but limited selection of the activity Altmetric has collected about this research output. Click here to find out more.
Attention Score in Context
A social exchange perspective on boosting customer loyalty through culturally competent servers
Journal of Hospitality Marketing & Management, February 2023
Aaron Hsiao, Emily (Jintao) Ma, Anita Manfreda, Mandi Baker, Jingjing Xu
The data shown below were collected from the profiles of 4 X users who shared this research output. Click here to find out more about how the information was compiled.
|Members of the public||2||50%|
|Science communicators (journalists, bloggers, editors)||1||25%|
The data shown below were compiled from readership statistics for 25 Mendeley readers of this research output. Click here to see the associated Mendeley record.
|Readers by professional status||Count||As %|
|Lecturer > Senior Lecturer||3||12%|
|Professor > Associate Professor||2||8%|
|Student > Ph. D. Student||2||8%|
|Readers by discipline||Count||As %|
|Business, Management and Accounting||7||28%|
|Arts and Humanities||3||12%|
Attention Score in Context
This research output has an Altmetric Attention Score of 4. This is our high-level measure of the quality and quantity of online attention that it has received. This Attention Score, as well as the ranking and number of research outputs shown below, was calculated when the research output was last mentioned on 01 May 2023.
All research outputs
of 23,656,895 outputs
Outputs from Journal of Hospitality Marketing & Management
of 151 outputs
Outputs of similar age
of 412,331 outputs
Outputs of similar age from Journal of Hospitality Marketing & Management
of 18 outputs
Altmetric has tracked 23,656,895 research outputs across all sources so far. This one has received more attention than most of these and is in the 70th percentile.
So far Altmetric has tracked 151 research outputs from this source. They receive a mean Attention Score of 4.9. This one has done well, scoring higher than 88% of its peers.
Older research outputs will score higher simply because they've had more time to accumulate mentions. To account for age we can compare this Altmetric Attention Score to the 412,331 tracked outputs that were published within six weeks on either side of this one in any source. This one has gotten more attention than average, scoring higher than 71% of its contemporaries.
We're also able to compare this research output to 18 others from the same source and published within six weeks on either side of this one. This one has done particularly well, scoring higher than 99% of its contemporaries.