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Timeline
X Demographics
Mendeley readers
Attention Score in Context
Title |
The impact of social media use on customer experiences within physical service environments
|
---|---|
Published in |
Journal of Services Marketing, June 2023
|
DOI | 10.1108/jsm-05-2022-0151 |
Authors |
Raechel Johns, Michael J. Walsh, Naomi F. Dale |
X Demographics
Geographical breakdown
Country | Count | As % |
---|---|---|
Australia | 4 | 80% |
Unknown | 1 | 20% |
Demographic breakdown
Type | Count | As % |
---|---|---|
Members of the public | 2 | 40% |
Scientists | 2 | 40% |
Science communicators (journalists, bloggers, editors) | 1 | 20% |
Mendeley readers
The data shown below were compiled from readership statistics for 18 Mendeley readers of this research output. Click here to see the associated Mendeley record.
Geographical breakdown
Country | Count | As % |
---|---|---|
Unknown | 18 | 100% |
Demographic breakdown
Readers by professional status | Count | As % |
---|---|---|
Lecturer | 3 | 17% |
Student > Master | 2 | 11% |
Student > Bachelor | 1 | 6% |
Student > Ph. D. Student | 1 | 6% |
Professor > Associate Professor | 1 | 6% |
Other | 0 | 0% |
Unknown | 10 | 56% |
Readers by discipline | Count | As % |
---|---|---|
Business, Management and Accounting | 5 | 28% |
Nursing and Health Professions | 1 | 6% |
Computer Science | 1 | 6% |
Social Sciences | 1 | 6% |
Unknown | 10 | 56% |
Attention Score in Context
This research output has an Altmetric Attention Score of 3. This is our high-level measure of the quality and quantity of online attention that it has received. This Attention Score, as well as the ranking and number of research outputs shown below, was calculated when the research output was last mentioned on 22 June 2023.
All research outputs
#14,615,224
of 25,394,764 outputs
Outputs from Journal of Services Marketing
#130
of 361 outputs
Outputs of similar age
#156,380
of 384,727 outputs
Outputs of similar age from Journal of Services Marketing
#2
of 5 outputs
Altmetric has tracked 25,394,764 research outputs across all sources so far. This one is in the 41st percentile – i.e., 41% of other outputs scored the same or lower than it.
So far Altmetric has tracked 361 research outputs from this source. They receive a mean Attention Score of 4.1. This one has gotten more attention than average, scoring higher than 63% of its peers.
Older research outputs will score higher simply because they've had more time to accumulate mentions. To account for age we can compare this Altmetric Attention Score to the 384,727 tracked outputs that were published within six weeks on either side of this one in any source. This one has gotten more attention than average, scoring higher than 58% of its contemporaries.
We're also able to compare this research output to 5 others from the same source and published within six weeks on either side of this one. This one has scored higher than 3 of them.