Table of Contents

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   Book Overview
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   Chapter 1 Towards Classification Criteria for Process Fragmentation Techniques
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   Chapter 2 Harmonization of Business Process Models
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   Chapter 3 A Blended Workflow Approach
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   Chapter 4 Role Assignment in Business Process Models
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   Chapter 5 RAL: A High-Level User-Oriented Resource Assignment Language for Business Processes
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   Chapter 6 f QDF: A Design Framework for fine  −  granular Quality Control of Business Process Outcomes
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   Chapter 7 Definition and Validation of Process Mining Use Cases
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   Chapter 8 A Process Deviation Analysis – A Case Study
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    Chapter 9 Merging Computer Log Files for Process Mining: An Artificial Immune System Technique
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    Chapter 10 Business Analytics, Process Maturity and Supply Chain Performance
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    Chapter 11 Discovering User Communities in Large Event Logs
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    Chapter 12 Supporting the Optimized Execution of Business Processes through Recommendations
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    Chapter 13 A Business Process Metric Based on the Alpha Algorithm Relations
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    Chapter 14 Combining Process Mining and Statistical Methods to Evaluate Customer Integration in Service Processes
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    Chapter 15 Applying Clustering in Process Mining to Find Different Versions of a Business Process That Changes over Time
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    Chapter 16 Making Compliance Measures Actionable: A New Compliance Analysis Approach
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    Chapter 17 Analysis of Patient Treatment Procedures
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    Chapter 18 Advanced Care-Flow Mining and Analysis
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    Chapter 19 Process Mining Manifesto
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    Chapter 20 Assessing Support for Community Workflows in Localisation
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    Chapter 21 Non-intrusive Capture of Business Processes Using Social Software
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    Chapter 22 BPMN and Design Patterns for Engineering Social BPM Solutions
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    Chapter 23 Business Process Management Workshops
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    Chapter 24 A Framework for the Support of Value Co-creation by Social Software
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    Chapter 25 Using Status Feeds for Peer Production by Coordinating Non-predictable Business Processes
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    Chapter 26 Cross Enterprise Collaboration in Multi-Sourcing Service Engagements
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    Chapter 27 Technology for Supporting Collaboration across Enterprise Boundaries
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    Chapter 28 Towards Collaborative Cross-Organizational Modeling
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    Chapter 29 A Verification Method for Collaborative Business Processes
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    Chapter 30 Towards an Integrated Simulation Approach for Planning Logistics Service Systems
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    Chapter 31 Building a Bridge between Information and Process Management
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    Chapter 32 On Theoretical Foundations of Empirical Business Process Management Research
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    Chapter 33 On Handling Process Information: Results from Case Studies and a Survey
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    Chapter 34 Investigating Process Elicitation Workshops Using Action Research
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    Chapter 35 Towards Understanding the Process of Process Modeling: Theoretical and Empirical Considerations
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    Chapter 36 Tracing the Process of Process Modeling with Modeling Phase Diagrams
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    Chapter 37 Imperative versus Declarative Process Modeling Languages: An Empirical Investigation
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    Chapter 38 Emphasizing Events and Rules in Business Processes
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    Chapter 39 Interval Logic for Design and Maintenance of Complex Event Processing Systems
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    Chapter 40 Event-Driven Exception Handling for Software Engineering Processes
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    Chapter 41 edUFlow: An Event-Driven Ubiquitous Flow Management System
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    Chapter 42 A Review of Event Formats as Enablers of Event-Driven BPM
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    Chapter 43 A Prototype Tool for the Event-Driven Enforcement of SBVR Business Rules
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    Chapter 44 Applying Complex Event Processing towards Monitoring of Multi-party Contracts and Services for Logistics – A Discussion
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    Chapter 45 Nuclear Crisis Use-Case Management in an Event-Driven Architecture
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    Chapter 46 Event-Driven Process-Centric Performance Prediction via Simulation