International Journal of Quality Innovation,
Congratulations to "Assessing healthcare service quality: a comparative study of patient treatment types" (in full: bit.ly/2yqq8y…
Congratulations to "Assessing healthcare service quality: a comparative study of patient treatment types" (in full: bit.ly/2yqq8y…
New research finds that inpatients and outpatients rate their healthcare quality differently:
Healthcare is the world's fastest-growing service industry. In their just-published IJQU paper, DonHee Lee and Kai K. Kim look…