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The Handbook of Service Innovation

Overview of attention for book
Cover of 'The Handbook of Service Innovation'

Table of Contents

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    Book Overview
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    Chapter 1 Innovation: A Critical Assessment of the Concept and Scope of Literature
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    Chapter 2 Service Innovation: A Review of the Literature
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    Chapter 3 Open Service Innovation: Literature Review and Directions for Future Research
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    Chapter 4 Towards an Understanding of Open Innovation in Services: Beyond the Firm and Towards Relational Co-creation
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    Chapter 5 Exploring a Multidimensional Approach to Service Innovation
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    Chapter 6 Innovation, Service Types, and Performance in Knowledge Intensive Business Services
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    Chapter 7 On the Way to a Systematic Service Innovation Competence Framework
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    Chapter 8 Service Innovation Capabilities for Idea Assessment: An Appraisal of Established and Novel Approaches
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    Chapter 9 Employees and Users as Resource Integrators in Service Innovation: A Learning Framework
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    Chapter 10 Foresight and Service Design Boosting Dynamic Capabilities in Service Innovation
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    Chapter 11 Employment and Skill Configurations in KIBS Sectors: A Longitudinal Analysis
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    Chapter 12 Dynamic Capabilities for Service Innovation in Service Systems
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    Chapter 13 Role of Web 3.0 in Service Innovation
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    Chapter 14 Service-Oriented Architecture as a Driver of Dynamic Capabilities for Achieving Organizational Agility
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    Chapter 15 Disruptive Digital Innovation in Healthcare Delivery: The Case for Patient Portals and Online Clinical Consultations
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    Chapter 16 Technology-Driven Service Innovation in the Banking Industry
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    Chapter 17 Systemic Development of Service Innovation
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    Chapter 18 The Role of Socio-Technical Experiments in Introducing Sustainable Product-Service System Innovations
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    Chapter 19 The Handbook of Service Innovation
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    Chapter 20 The Architecture of Service Innovation
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    Chapter 21 Innovation or Resuscitation? A Review of Design Integration Programs in Australia
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    Chapter 22 Service Innovation Through an Integrative Design Framework
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    Chapter 23 Services Innovation in a Circular Economy
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    Chapter 24 Illuminating the Service Provider’s Strategic Mandate on Realizing Apt Quality and Value Through Service Innovation
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    Chapter 25 Co-creative Practices in Service Innovation
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    Chapter 26 Managing Online User Co-creation in Service Innovation
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    Chapter 27 Practices for Involving Organizational Customers in Service Innovation
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    Chapter 28 Services Offshoring: Location Choice and Subnational Regional Advantages in China
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    Chapter 29 Innovative Strategies in Servicing International Markets from Ireland
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    Chapter 30 Leveraging Value Across Borders—Do ‘Market Place Interactions’ Trump ‘Market Space Transactions’?: Evidence from Australian Firms in Industrial Markets
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    Chapter 31 Frugal Services Innovation—Lessons from the Emerging Markets and an Adoption Framework for First-World Corporations and Governments
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    Chapter 32 How to Manage a Service Innovation Process in the Public Sector: From Co-Design to Co-Production
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    Chapter 33 Innovating Universities: Technocratic Reform and Beyond
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    Chapter 34 Business Model Approach to Public Service Innovation
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    Chapter 35 Exposing an Economic Development Policy Clash: Predictability and Control Versus Creativity and Innovation
Overall attention for this book and its chapters
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Mentioned by

news
4 news outlets
policy
1 policy source
twitter
18 tweeters
facebook
1 Facebook page

Citations

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26 Dimensions

Readers on

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382 Mendeley
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Title
The Handbook of Service Innovation
Published by
Springer Nature, January 2015
DOI 10.1007/978-1-4471-6590-3
ISBNs
978-1-4471-6589-7, 978-1-4471-6590-3
Editors

Renu Agarwal, Willem Selen, Göran Roos, Roy Green

Twitter Demographics

The data shown below were collected from the profiles of 18 tweeters who shared this research output. Click here to find out more about how the information was compiled.

Mendeley readers

The data shown below were compiled from readership statistics for 382 Mendeley readers of this research output. Click here to see the associated Mendeley record.

Geographical breakdown

Country Count As %
United Kingdom 2 <1%
Italy 2 <1%
Austria 1 <1%
France 1 <1%
Finland 1 <1%
Chile 1 <1%
Canada 1 <1%
Unknown 373 98%

Demographic breakdown

Readers by professional status Count As %
Student > Master 91 24%
Student > Ph. D. Student 84 22%
Student > Bachelor 47 12%
Student > Doctoral Student 41 11%
Researcher 16 4%
Other 63 16%
Unknown 40 10%
Readers by discipline Count As %
Business, Management and Accounting 148 39%
Design 36 9%
Social Sciences 35 9%
Engineering 31 8%
Economics, Econometrics and Finance 25 7%
Other 51 13%
Unknown 56 15%