Report for: How does the online service level influence consumers’ purchase intentions before a transaction? A formative approach

Title	How does the online service level influence consumers’ purchase intentions before a transaction? A formative approach
Published in	European Journal of Management and Business Economics, November 2016
DOI	10.1016/j.redeen.2016.04.001
Authors	Inés Küster, Natalia Vila, Pedro Canales

Twitter Demographics

The data shown below were collected from the profiles of 2 tweeters who shared this research output. Click here to find out more about how the information was compiled.

Country	Count	As %
United States	1	50%
United Kingdom	1	50%

Type	Count	As %
Scientists	1	50%
Members of the public	1	50%

Mendeley readers

The data shown below were compiled from readership statistics for 289 Mendeley readers of this research output. Click here to see the associated Mendeley record.

Country	Count	As %
Unknown	289	100%

Readers by professional status	Count	As %
Lecturer	34	12%
Student > Master	32	11%
Student > Bachelor	29	10%
Student > Doctoral Student	19	7%
Student > Ph. D. Student	17	6%
Other	54	19%
Unknown	104	36%

Readers by discipline	Count	As %
Business, Management and Accounting	108	37%
Economics, Econometrics and Finance	18	6%
Computer Science	11	4%
Social Sciences	11	4%
Unspecified	9	3%
Other	27	9%
Unknown	105	36%

How does the online service level influence consumers’ purchase intentions before a transaction? A formative approach