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Relationships of Perceived Justice to Service Recovery, Service Failure Attributions, Recovery Satisfaction, and Loyalty in the Context of Airline Travelers

Overview of attention for article published in Asia Pacific Journal of Tourism Research, February 2014
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Mentioned by

twitter
1 tweeter

Citations

dimensions_citation
27 Dimensions

Readers on

mendeley
103 Mendeley
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Title
Relationships of Perceived Justice to Service Recovery, Service Failure Attributions, Recovery Satisfaction, and Loyalty in the Context of Airline Travelers
Published in
Asia Pacific Journal of Tourism Research, February 2014
DOI 10.1080/10941665.2014.889028
Authors

Davoud Nikbin, Malliga Marimuthu, Sunghyup Sean Hyun, Ishak Ismail

Twitter Demographics

The data shown below were collected from the profile of 1 tweeter who shared this research output. Click here to find out more about how the information was compiled.

Mendeley readers

The data shown below were compiled from readership statistics for 103 Mendeley readers of this research output. Click here to see the associated Mendeley record.

Geographical breakdown

Country Count As %
Malaysia 1 <1%
Turkey 1 <1%
Unknown 101 98%

Demographic breakdown

Readers by professional status Count As %
Student > Ph. D. Student 23 22%
Student > Master 18 17%
Student > Bachelor 10 10%
Unspecified 6 6%
Student > Doctoral Student 6 6%
Other 22 21%
Unknown 18 17%
Readers by discipline Count As %
Business, Management and Accounting 49 48%
Social Sciences 10 10%
Unspecified 6 6%
Economics, Econometrics and Finance 5 5%
Computer Science 4 4%
Other 7 7%
Unknown 22 21%

Attention Score in Context

This research output has an Altmetric Attention Score of 1. This is our high-level measure of the quality and quantity of online attention that it has received. This Attention Score, as well as the ranking and number of research outputs shown below, was calculated when the research output was last mentioned on 26 March 2014.
All research outputs
#3,105,505
of 4,506,837 outputs
Outputs from Asia Pacific Journal of Tourism Research
#18
of 52 outputs
Outputs of similar age
#75,133
of 107,063 outputs
Outputs of similar age from Asia Pacific Journal of Tourism Research
#2
of 2 outputs
Altmetric has tracked 4,506,837 research outputs across all sources so far. This one is in the 21st percentile – i.e., 21% of other outputs scored the same or lower than it.
So far Altmetric has tracked 52 research outputs from this source. They receive a mean Attention Score of 1.2. This one is in the 30th percentile – i.e., 30% of its peers scored the same or lower than it.
Older research outputs will score higher simply because they've had more time to accumulate mentions. To account for age we can compare this Altmetric Attention Score to the 107,063 tracked outputs that were published within six weeks on either side of this one in any source. This one is in the 21st percentile – i.e., 21% of its contemporaries scored the same or lower than it.
We're also able to compare this research output to 2 others from the same source and published within six weeks on either side of this one.