Communication and relationships: how patients’ perceived informational and interactional justice can improve patient-centered care
Preprint in Research Square (January 2024)
The most recent citing publications are shown below. View all 46 publications that cite this research output on Dimensions.
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Service recovery and innovation on customer satisfaction amidst massive typhoon-induced disruptions: The mediating role of SERVQUAL
Article in International Journal of Disaster Risk Reduction (December 2023)