@sib313 We’ve tried it have excellent access 2nd highest in Lancs but resulted in v long days then there is this Cite this as: BMJ 2017;358:j4197 https://t.co/2xnU0bxRsz
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@sib313 Eg 8% more time https://t.co/2xnU0bxRsz
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Against policy expectations of benefit to GP workload, one well-designed study of a telephone first approach in 147 English GP practices resulted in an overall 8% increase in mean GP consulting time. https://t.co/uzmE3dVHSD
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RT @CAM_Paddison: Reflecting on conversation today about impacts of telephone triage in primary care - evidence of wide variation between G…