Managing a health crisis on Facebook: How the response strategies of apology, sympathy, and information influence public relations

Overview of attention for article published in Public Relations Review, June 2015

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In the top 25% of all research outputs scored by Altmetric
Good Attention Score compared to outputs of the same age (77th percentile)
Good Attention Score compared to outputs of the same age and source (78th percentile)

Mentioned by

policy: 1 policy source

twitter: 4 X users

Citations

dimensions_citation: 61 Dimensions

Readers on

mendeley: 196 Mendeley

Summary Policy documents X Dimensions citations

So far, Altmetric has seen 3 policy documents that reference this research output.

Health communication science digest searchable archive

Cited by Centers for Disease Control and Prevention (CDC) on 29 Aug 2019

CDC is America’s leading public health agency, dedicated to saving and protecting the health of Americans. CDC monitors health, informs decisionmakers, and provides people with information so they can take responsibility for their own health.

Health communication science digest searchable archive

Cited by Centers for Disease Control and Prevention (CDC) on 01 Nov 2018

Health communication science digest searchable archive

Cited by Centers for Disease Control and Prevention (CDC) on 07 Jun 2017

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