Chapter 1 Introduction

Chapter 2 Building new generation e-business: exploiting the opportunities of today

Chapter 3 B2C e-commerce: a frictionless market is not in sight — arguments, empirics and policy implications

Chapter 4 Looking beyond the dot com bubble: exploring the form and function of business models in the electronic marketplace

Chapter 5 Business models and e-metrics, a state of the art

Chapter 6 Click and brick electronic commerce

Chapter 7 Prosumers as service configurators — vision, status and future requirements

Chapter 8 Business-to-business electronic commerce: the convergence of relationships, networked supply chains and value webs

Chapter 9 Mobile commerce technologies and services: a SME user’s perspective

Chapter 10 The development of location based services in mobile commerce

Chapter 11 Employing mobile communities for marketing consumer goods

Chapter 12 E-commerce and Internet access in the European Union and the United States

Chapter 13 Privacy and regulation in a digital age

Chapter 14 Cities, electronic commerce, and local policies