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Chapter title |
Proactive Surveys and Calculations for Meeting Declining Mail Volumes
|
---|---|
Chapter number | 20 |
Book title |
Postal and Delivery Innovation in the Digital Economy
|
Published by |
Springer, Cham, January 2015
|
DOI | 10.1007/978-3-319-12874-0_20 |
Book ISBNs |
978-3-31-912873-3, 978-3-31-912874-0
|
Authors |
Kari Elkelä, Heikki Nikali, Päivi Rokkanen |