You are seeing a free-to-access but limited selection of the activity Altmetric has collected about this research output.
Click here to find out more.
Chapter title |
Service Quality Criteria and Consumer Choice in Retail Banking
|
---|---|
Chapter number | 5 |
Book title |
Proceedings of the 1997 World Marketing Congress
|
Published by |
Springer, Cham, January 2015
|
DOI | 10.1007/978-3-319-17320-7_5 |
Book ISBNs |
978-3-31-917319-1, 978-3-31-917320-7
|
Authors |
Muhamad Jantan, Abdul Razak Kamarudin, Ong Bian Hoe, Jantan, Muhamad, Kamarudin, Abdul Razak, Hoe, Ong Bian |