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Managing Consumer Services

Overview of attention for book
Attention for Chapter 3: High Tech Versus High Touch: The Role of Human Intermediation in Information-Intensive Services
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Citations

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3 Dimensions

Readers on

mendeley
7 Mendeley
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Chapter title
High Tech Versus High Touch: The Role of Human Intermediation in Information-Intensive Services
Chapter number 3
Book title
Managing Consumer Services
Published by
Springer, Cham, January 2014
DOI 10.1007/978-3-319-04289-3_3
Book ISBNs
978-3-31-904288-6, 978-3-31-904289-3
Authors

Uday M. Apte

Mendeley readers

Mendeley readers

The data shown below were compiled from readership statistics for 7 Mendeley readers of this research output. Click here to see the associated Mendeley record.

Geographical breakdown

Country Count As %
Unknown 7 100%

Demographic breakdown

Readers by professional status Count As %
Student > Master 2 29%
Unspecified 1 14%
Student > Postgraduate 1 14%
Student > Ph. D. Student 1 14%
Unknown 2 29%
Readers by discipline Count As %
Business, Management and Accounting 2 29%
Unspecified 1 14%
Computer Science 1 14%
Engineering 1 14%
Unknown 2 29%