Yes, and this from @MaryDixonWoods https://t.co/b85D82WSsB IMO staff need to see consequences for bad behaviours to change the culture
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@mancunianmedic Very, very hard. But there is some evidence both of these problems can be tackled through a huge amount of effort, system design, and culture shift. https://t.co/X5H5DX7BAU
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RT @MaryDixonWoods: A case study of how a hospital developed an approach to dealing with transgressive/disruptive behaviour. The key princi…
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A case study of how a hospital developed an approach to dealing with transgressive/disruptive behaviour. The key principles of the approach are highly testable. https://t.co/HDcEGgn4Bb https://t.co/xHvMZN6o7r