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Customer Knowledge Management

Overview of attention for book
Attention for Chapter 3: Soft Skills Within Customer Knowledge Management and Their Impact on Customer Focus
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Citations

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Readers on

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5 Mendeley
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Chapter title
Soft Skills Within Customer Knowledge Management and Their Impact on Customer Focus
Chapter number 3
Book title
Customer Knowledge Management
Published by
Springer, Cham, January 2014
DOI 10.1007/978-3-319-05059-1_3
Book ISBNs
978-3-31-905058-4, 978-3-31-905059-1
Authors

Soumit Sain, Silvio Wilde

Mendeley readers

Mendeley readers

The data shown below were compiled from readership statistics for 5 Mendeley readers of this research output. Click here to see the associated Mendeley record.

Geographical breakdown

Country Count As %
Unknown 5 100%

Demographic breakdown

Readers by professional status Count As %
Student > Ph. D. Student 1 20%
Lecturer > Senior Lecturer 1 20%
Student > Master 1 20%
Unknown 2 40%
Readers by discipline Count As %
Business, Management and Accounting 2 40%
Economics, Econometrics and Finance 1 20%
Social Sciences 1 20%
Unknown 1 20%