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Service Design and Delivery

Overview of attention for book
Overall attention for this book and its chapters
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Mentioned by

twitter
1 tweeter

Readers on

mendeley
8 Mendeley
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Title
Service Design and Delivery
Published by
ADS, January 2011
DOI 10.1007/978-1-4419-8321-3
ISBNs
978-1-4419-8320-6, 978-1-4419-8321-3, 978-1-4614-2856-5
Editors

Mairi Macintyre, Glenn Parry, Jannis Angelis

Twitter Demographics

The data shown below were collected from the profile of 1 tweeter who shared this research output. Click here to find out more about how the information was compiled.

Mendeley readers

The data shown below were compiled from readership statistics for 8 Mendeley readers of this research output. Click here to see the associated Mendeley record.

Geographical breakdown

Country Count As %
Unknown 8 100%

Demographic breakdown

Readers by professional status Count As %
Student > Bachelor 3 38%
Student > Ph. D. Student 2 25%
Student > Master 2 25%
Other 1 13%
Readers by discipline Count As %
Business, Management and Accounting 5 63%
Computer Science 1 13%
Social Sciences 1 13%
Engineering 1 13%

Attention Score in Context

This research output has an Altmetric Attention Score of 1. This is our high-level measure of the quality and quantity of online attention that it has received. This Attention Score, as well as the ranking and number of research outputs shown below, was calculated when the research output was last mentioned on 14 June 2012.
All research outputs
#11,279,144
of 14,230,816 outputs
Outputs from ADS
#22,338
of 27,255 outputs
Outputs of similar age
#231,908
of 339,997 outputs
Outputs of similar age from ADS
#328
of 433 outputs
Altmetric has tracked 14,230,816 research outputs across all sources so far. This one is in the 11th percentile – i.e., 11% of other outputs scored the same or lower than it.
So far Altmetric has tracked 27,255 research outputs from this source. They receive a mean Attention Score of 4.3. This one is in the 11th percentile – i.e., 11% of its peers scored the same or lower than it.
Older research outputs will score higher simply because they've had more time to accumulate mentions. To account for age we can compare this Altmetric Attention Score to the 339,997 tracked outputs that were published within six weeks on either side of this one in any source. This one is in the 17th percentile – i.e., 17% of its contemporaries scored the same or lower than it.
We're also able to compare this research output to 433 others from the same source and published within six weeks on either side of this one. This one is in the 17th percentile – i.e., 17% of its contemporaries scored the same or lower than it.