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Service Design and Delivery

Overview of attention for book
Attention for Chapter 5: Designing Competitive Service Models
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Citations

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Readers on

mendeley
22 Mendeley
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Chapter title
Designing Competitive Service Models
Chapter number 5
Book title
Service Design and Delivery
Published in
ADS, January 2011
DOI 10.1007/978-1-4419-8321-3_5
Book ISBNs
978-1-4419-8320-6, 978-1-4419-8321-3
Authors

Veronica Martinez, Trevor Turner

Mendeley readers

Mendeley readers

The data shown below were compiled from readership statistics for 22 Mendeley readers of this research output. Click here to see the associated Mendeley record.

Geographical breakdown

Country Count As %
Japan 1 5%
Chile 1 5%
Italy 1 5%
Austria 1 5%
Unknown 18 82%

Demographic breakdown

Readers by professional status Count As %
Student > Master 6 27%
Student > Ph. D. Student 3 14%
Professor 2 9%
Student > Bachelor 2 9%
Student > Postgraduate 2 9%
Other 2 9%
Unknown 5 23%
Readers by discipline Count As %
Business, Management and Accounting 9 41%
Economics, Econometrics and Finance 4 18%
Engineering 3 14%
Social Sciences 1 5%
Unknown 5 23%