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Mendeley readers
Chapter title |
Revisiting “Where Does the Customer Fit in a Service Operation?”
|
---|---|
Chapter number | 2 |
Book title |
Handbook of Service Science
|
Published by |
Springer, Boston, MA, January 2010
|
DOI | 10.1007/978-1-4419-1628-0_2 |
Book ISBNs |
978-1-4419-1627-3, 978-1-4419-1628-0
|
Authors |
Richard B. Chase, Chase, Richard B. |
Mendeley readers
The data shown below were compiled from readership statistics for 268 Mendeley readers of this research output. Click here to see the associated Mendeley record.
Geographical breakdown
Country | Count | As % |
---|---|---|
Germany | 4 | 1% |
Brazil | 3 | 1% |
Netherlands | 2 | <1% |
Sweden | 2 | <1% |
United Kingdom | 2 | <1% |
Australia | 1 | <1% |
United Arab Emirates | 1 | <1% |
Malaysia | 1 | <1% |
India | 1 | <1% |
Other | 6 | 2% |
Unknown | 245 | 91% |
Demographic breakdown
Readers by professional status | Count | As % |
---|---|---|
Student > Ph. D. Student | 73 | 27% |
Student > Master | 58 | 22% |
Student > Doctoral Student | 30 | 11% |
Student > Bachelor | 24 | 9% |
Professor > Associate Professor | 20 | 7% |
Other | 49 | 18% |
Unknown | 14 | 5% |
Readers by discipline | Count | As % |
---|---|---|
Business, Management and Accounting | 172 | 64% |
Social Sciences | 20 | 7% |
Engineering | 15 | 6% |
Computer Science | 11 | 4% |
Economics, Econometrics and Finance | 8 | 3% |
Other | 20 | 7% |
Unknown | 22 | 8% |