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I Earn It, But They Just Get It: Loyalty Program Customer Reactions to Unearned Preferential Treatment in the Social Servicescape

Overview of attention for article published in Cornell Hospitality Quarterly, June 2019
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About this Attention Score

  • In the top 25% of all research outputs scored by Altmetric
  • Among the highest-scoring outputs from this source (#26 of 197)
  • High Attention Score compared to outputs of the same age (81st percentile)

Mentioned by

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1 news outlet
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2 tweeters

Citations

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15 Dimensions

Readers on

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50 Mendeley