Public Penitence: Facebook and the Performance of Apology

Overview of attention for article published in Social Media + Society, April 2020

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In the top 25% of all research outputs scored by Altmetric
High Attention Score compared to outputs of the same age (89th percentile)
Above-average Attention Score compared to outputs of the same age and source (58th percentile)

Mentioned by

news: 1 news outlet
twitter: 21 X users

facebook: 1 Facebook page

Citations

dimensions_citation: 14 Dimensions

Readers on

mendeley: 68 Mendeley

Summary News X Facebook Dimensions citations

So far, Altmetric has seen 22 X posts from 21 X users, with an upper bound of 139,055 followers.

RT @zizip: From our special @SocialMedia_Soc issue on THE POWER OF FACEBOOK Public Penitence: Facebook and the Performance of Apology - K…

03 Jun 2020

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RT @michaelzimmer: Probably a good day to remind folks of this great article by Kimberly Hall: "Facebook uses the performance of apology to…

03 Jun 2020

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RT @michaelzimmer: Probably a good day to remind folks of this great article by Kimberly Hall: "Facebook uses the performance of apology to…

03 Jun 2020

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Probably a good day to remind folks of this great article by Kimberly Hall: "Facebook uses the performance of apology to create a divided perception of the company that allows it to reroute the expected transformation of the penitent into a strengthening o

03 Jun 2020

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