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Mendeley readers
Chapter title |
A Review on Quality of Service and SERVQUAL Model
|
---|---|
Chapter number | 15 |
Book title |
HCI in Business, Government and Organizations
|
Published by |
Springer, Cham, July 2020
|
DOI | 10.1007/978-3-030-50341-3_15 |
Book ISBNs |
978-3-03-050340-6, 978-3-03-050341-3
|
Authors |
Zhengyu Shi, Huifang Shang, Shi, Zhengyu, Shang, Huifang |
Mendeley readers
The data shown below were compiled from readership statistics for 110 Mendeley readers of this research output. Click here to see the associated Mendeley record.
Geographical breakdown
Country | Count | As % |
---|---|---|
Unknown | 110 | 100% |
Demographic breakdown
Readers by professional status | Count | As % |
---|---|---|
Student > Master | 10 | 9% |
Student > Bachelor | 9 | 8% |
Lecturer | 6 | 5% |
Unspecified | 5 | 5% |
Student > Ph. D. Student | 5 | 5% |
Other | 11 | 10% |
Unknown | 64 | 58% |
Readers by discipline | Count | As % |
---|---|---|
Business, Management and Accounting | 13 | 12% |
Unspecified | 5 | 5% |
Engineering | 4 | 4% |
Computer Science | 3 | 3% |
Economics, Econometrics and Finance | 3 | 3% |
Other | 17 | 15% |
Unknown | 65 | 59% |