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X Demographics
Mendeley readers
Attention Score in Context
| Title |
Comprehension and engagement in survey interviews with virtual agents
|
|---|---|
| Published in |
Frontiers in Psychology, October 2015
|
| DOI | 10.3389/fpsyg.2015.01578 |
| Pubmed ID | |
| Authors |
Frederick G. Conrad, Michael F. Schober, Matt Jans, Rachel A. Orlowski, Daniel Nielsen, Rachel Levenstein |
| Abstract |
This study investigates how an onscreen virtual agent's dialog capability and facial animation affect survey respondents' comprehension and engagement in "face-to-face" interviews, using questions from US government surveys whose results have far-reaching impact on national policies. In the study, 73 laboratory participants were randomly assigned to respond in one of four interviewing conditions, in which the virtual agent had either high or low dialog capability (implemented through Wizard of Oz) and high or low facial animation, based on motion capture from a human interviewer. Respondents, whose faces were visible to the Wizard (and videorecorded) during the interviews, answered 12 questions about housing, employment, and purchases on the basis of fictional scenarios designed to allow measurement of comprehension accuracy, defined as the fit between responses and US government definitions. Respondents answered more accurately with the high-dialog-capability agents, requesting clarification more often particularly for ambiguous scenarios; and they generally treated the high-dialog-capability interviewers more socially, looking at the interviewer more and judging high-dialog-capability agents as more personal and less distant. Greater interviewer facial animation did not affect response accuracy, but it led to more displays of engagement-acknowledgments (verbal and visual) and smiles-and to the virtual interviewer's being rated as less natural. The pattern of results suggests that a virtual agent's dialog capability and facial animation differently affect survey respondents' experience of interviews, behavioral displays, and comprehension, and thus the accuracy of their responses. The pattern of results also suggests design considerations for building survey interviewing agents, which may differ depending on the kinds of survey questions (sensitive or not) that are asked. |
X Demographics
The data shown below were collected from the profiles of 5 X users who shared this research output. Click here to find out more about how the information was compiled.
Geographical breakdown
| Country | Count | As % |
|---|---|---|
| United States | 3 | 60% |
| Switzerland | 1 | 20% |
| Unknown | 1 | 20% |
Demographic breakdown
| Type | Count | As % |
|---|---|---|
| Members of the public | 4 | 80% |
| Scientists | 1 | 20% |
Mendeley readers
The data shown below were compiled from readership statistics for 104 Mendeley readers of this research output. Click here to see the associated Mendeley record.
Geographical breakdown
| Country | Count | As % |
|---|---|---|
| United States | 1 | <1% |
| Unknown | 103 | 99% |
Demographic breakdown
| Readers by professional status | Count | As % |
|---|---|---|
| Student > Ph. D. Student | 21 | 20% |
| Student > Master | 16 | 15% |
| Researcher | 10 | 10% |
| Student > Bachelor | 10 | 10% |
| Student > Doctoral Student | 7 | 7% |
| Other | 19 | 18% |
| Unknown | 21 | 20% |
| Readers by discipline | Count | As % |
|---|---|---|
| Psychology | 17 | 16% |
| Computer Science | 15 | 14% |
| Social Sciences | 13 | 13% |
| Business, Management and Accounting | 12 | 12% |
| Medicine and Dentistry | 5 | 5% |
| Other | 20 | 19% |
| Unknown | 22 | 21% |
Attention Score in Context
This research output has an Altmetric Attention Score of 4. This is our high-level measure of the quality and quantity of online attention that it has received. This Attention Score, as well as the ranking and number of research outputs shown below, was calculated when the research output was last mentioned on 05 January 2016.
All research outputs
#7,002,244
of 23,577,761 outputs
Outputs from Frontiers in Psychology
#9,983
of 31,442 outputs
Outputs of similar age
#85,187
of 284,800 outputs
Outputs of similar age from Frontiers in Psychology
#182
of 522 outputs
Altmetric has tracked 23,577,761 research outputs across all sources so far. This one has received more attention than most of these and is in the 70th percentile.
So far Altmetric has tracked 31,442 research outputs from this source. They typically receive a lot more attention than average, with a mean Attention Score of 12.6. This one has gotten more attention than average, scoring higher than 67% of its peers.
Older research outputs will score higher simply because they've had more time to accumulate mentions. To account for age we can compare this Altmetric Attention Score to the 284,800 tracked outputs that were published within six weeks on either side of this one in any source. This one has gotten more attention than average, scoring higher than 69% of its contemporaries.
We're also able to compare this research output to 522 others from the same source and published within six weeks on either side of this one. This one has gotten more attention than average, scoring higher than 64% of its contemporaries.