Explorer for Publishers Support

Watch video tutorials, find an answer, download our reusable training materials and read our implementation documentation.

Knowledge base

Finding the articles you want in the Explorer

This article will walk you through the basics of using the quick and advanced search features to find sets of articles you’re interested in so that you can explore the discussions around them or export them to Excel.

Getting started with Altmetric on your journal

Altmetric.com embeds allow you to add new social metrics and data to your content with a minimum of fuss and technical effort – all you need to do is add two lines of code to your HTML. We host the altmetrics data that your readers will see, but give you control over their presentation.

Finding altmetrics for a set of given identifiers

This article will walk you through the steps involved in getting the altmetrics for an arbitrary set of articles.

View all Knowledge Base articles

Implementing Explorer for Publishers?

 Explorer for Publishers customers can download our implementation documentation via our Support Centre. Here you’ll find everything you need to get started with your implementation, and get up and running on the Explorer.
EFP implementation guides

We provide dedicated customer support to get you up and running with your Explorer for Publishers account.  

View the documentation

Video Tutorials

Watch our Explorer for Publishers tutorials and tours

Getting Started With Altmetric Badges 

This video provides an introduction to the Altmetric badges and explains how we track online attention to research outputs.

Altmetric Details Pages

An introduction to the Altmetric Details page. Learn how to find attention data for a research output, browse sources and share.

Training Resources

Download our Explorer for Publishers training materials to re-use in your own sessions and to promote your new tools across your organization.

EFI slidesExplorer for Publishers training slides

Reusable Explorer for Publishers training session slides with notes and explainers.

EFI posterPoster announcing Explorer for Publishers access

Download our poster to promote your access to Explorer for Publishers.

EFI roll-out guidePublisher roll-out guide

Download our guide to rolling out Altmetric tools across your organization.

Tips & Tricks: promoting your research online

Our researcher flyer shares ideas for promoting research online and making sure Altmetric can pick up on mentions. See our full range of training and promotional materials in our Explorer for Publishers training and promotional materials folder.

Need more help?

We’re here to help if you have questions or want to share an idea. Visit our Support Centre to find an answer, read our implementation guides, or ask us a question.

Visit our Support Centre