| Title |
Smart services: The move to customer orientation
|
|---|---|
| Published in |
Electronic Markets, February 2019
|
| DOI | 10.1007/s12525-019-00338-x |
| Authors |
Rainer Alt, Haluk Demirkan, Jan Fabian Ehmke, Anne Moen, Alfred Winter |
X Demographics
The data shown below were collected from the profiles of 2 X users who shared this research output. Click here to find out more about how the information was compiled.
Geographical breakdown
| Country | Count | As % |
|---|---|---|
| Switzerland | 1 | 50% |
| Germany | 1 | 50% |
Demographic breakdown
| Type | Count | As % |
|---|---|---|
| Scientists | 1 | 50% |
| Science communicators (journalists, bloggers, editors) | 1 | 50% |
Mendeley readers
The data shown below were compiled from readership statistics for 87 Mendeley readers of this research output. Click here to see the associated Mendeley record.
Geographical breakdown
| Country | Count | As % |
|---|---|---|
| Unknown | 87 | 100% |
Demographic breakdown
| Readers by professional status | Count | As % |
|---|---|---|
| Student > Master | 13 | 15% |
| Student > Ph. D. Student | 10 | 11% |
| Student > Doctoral Student | 9 | 10% |
| Student > Bachelor | 7 | 8% |
| Researcher | 5 | 6% |
| Other | 15 | 17% |
| Unknown | 28 | 32% |
| Readers by discipline | Count | As % |
|---|---|---|
| Business, Management and Accounting | 21 | 24% |
| Computer Science | 12 | 14% |
| Economics, Econometrics and Finance | 8 | 9% |
| Engineering | 6 | 7% |
| Social Sciences | 4 | 5% |
| Other | 6 | 7% |
| Unknown | 30 | 34% |
Attention Score in Context
This research output has an Altmetric Attention Score of 4. This is our high-level measure of the quality and quantity of online attention that it has received. This Attention Score, as well as the ranking and number of research outputs shown below, was calculated when the research output was last mentioned on 21 June 2022.
All research outputs
#6,392,410
of 22,711,242 outputs
Outputs from Electronic Markets
#118
of 566 outputs
Outputs of similar age
#124,661
of 351,897 outputs
Outputs of similar age from Electronic Markets
#6
of 16 outputs
Altmetric has tracked 22,711,242 research outputs across all sources so far. This one has received more attention than most of these and is in the 70th percentile.
So far Altmetric has tracked 566 research outputs from this source. They typically receive a little more attention than average, with a mean Attention Score of 5.8. This one has done well, scoring higher than 78% of its peers.
Older research outputs will score higher simply because they've had more time to accumulate mentions. To account for age we can compare this Altmetric Attention Score to the 351,897 tracked outputs that were published within six weeks on either side of this one in any source. This one has gotten more attention than average, scoring higher than 63% of its contemporaries.
We're also able to compare this research output to 16 others from the same source and published within six weeks on either side of this one. This one has gotten more attention than average, scoring higher than 62% of its contemporaries.