Smart services: The move to customer orientation

Overview of attention for article published in Electronic Markets, February 2019

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Above-average Attention Score compared to outputs of the same age (63rd percentile)
Above-average Attention Score compared to outputs of the same age and source (62nd percentile)

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RT @Journal_EM: see our latest editorial: "Smart services: The move to customer orientation", by @rainer_alt et al. https://t.co/kjMEy3RZ8p

see our latest editorial: "Smart services: The move to customer orientation", by @rainer_alt et al. https://t.co/kjMEy3RZ8p

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