Consumer engagement in chatbots and voicebots. A multiple-experiment approach in online retailing context
Article in Journal of Retailing and Consumer Services (May 2024)
The most recent citing publications are shown below. View all 11 publications that cite this research output on Dimensions.
Article in Journal of Retailing and Consumer Services (May 2024)
Article in Korean Journal of Journalism & Communication Studies (February 2024)
Article in International Journal of Cultural Studies (October 2023)