Linking Frontline Employee Self-Efficacy to Customers Service Performance in Healthcare Industry: A Dynamic Capability Perspective
Article in Risk Management and Healthcare Policy (December 2023)
The most recent citing publications are shown below. View all 42 publications that cite this research output on Dimensions.
Article in Risk Management and Healthcare Policy (December 2023)
Article in Personnel Psychology (September 2023)
Article in International Journal of Stress Management (February 2023)