Incentivizing CEOs to build customer- and employee-firm relations for higher customer satisfaction and firm value

Overview of attention for article published in Journal of the Academy of Marketing Science, September 2011

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In the top 25% of all research outputs scored by Altmetric
High Attention Score compared to outputs of the same age (93rd percentile)
Good Attention Score compared to outputs of the same age and source (75th percentile)

Mentioned by

news: 2 news outlets

peer_reviews: 1 peer review site

Citations

dimensions_citation: 59 Dimensions

Readers on

mendeley: 188 Mendeley

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So far, Altmetric has seen 1 peer review site that discusses this research output.

Publons

This paper has 1 review on Publons, where it has an overall rating of 8. Read more about the Publons scoring system here.

Review by Dr. Asim

17 Aug 2015

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