Towards customer-induced service orchestration - requirements for the next step of customer orientation

Overview of attention for article published in Electronic Markets, March 2019

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RT @Journal_EM: Position paper: "Towards customer-induced service orchestration - requirements for the next step of customer orientation" |…

Position paper: "Towards customer-induced service orchestration - requirements for the next step of customer orientation" | https://t.co/sYj2pKtWba #customerservices #servicedesign #customerexperience #customerdriven #servicemanagement #customercentricit

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