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Human-Centered Digitalization and Services

Overview of attention for book
Cover of 'Human-Centered Digitalization and Services'

Table of Contents

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    Book Overview
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    Chapter 1 Transformations of Services
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    Chapter 2 Human-Centric Service Co-innovation in Public Services from a Practice-Based Perspective: A Case of Elderly Care
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    Chapter 3 Systems Perspectives on the Interaction Between Human and Technological Resources
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    Chapter 4 Human-Centered Co-evaluation Method as a Means for Sustainable Service Innovations
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    Chapter 5 The Changing Everyday Life of Families and Young People
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    Chapter 6 Institutional Logics in Service Ecosystems: An Analysis of Immigration and Social Inclusion
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    Chapter 7 The Views of Professionals on Patients’ Value Co-creation Activities in Public Healthcare
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    Chapter 8 Learning to Interpret Technological Breakdowns: A Path to Technological Literacy
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    Chapter 9 Aging and Technology in Japan and Finland: Comparative Remarks
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    Chapter 10 Robots as Social and Physical Assistants in Elderly Care
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    Chapter 11 Innovation by Experimenting in Public Services
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    Chapter 12 New Information Systems Supporting the Emotional Aspect of Care
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    Chapter 13 Reframing Autonomy: My Data, Our Data, and the Question of Human Dignity
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    Chapter 14 Elderly Care and Digital Services: Toward a Sustainable Sociotechnical Transition
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    Chapter 15 The Cinderella Story: Employees Reaching for New Agency in the Digital Era
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    Chapter 16 How Society Can Maintain Human-Centric Artificial Intelligence
Attention for Chapter 12: New Information Systems Supporting the Emotional Aspect of Care
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