Crisis Communication on Social Media: What Types of COVID-19 Messages Get the Attention?

Overview of attention for article published in Cornell Hotel & Restaurant Administration Quarterly, June 2021

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In the top 25% of all research outputs scored by Altmetric
Among the highest-scoring outputs from this source (#24 of 326)
High Attention Score compared to outputs of the same age (90th percentile)

Mentioned by

news: 2 news outlets

twitter: 3 X users

Readers on

mendeley: 117 Mendeley

So far, Altmetric has seen 2 news stories from 2 outlets.

Research Reveals Effective Social Media Crisis Communication Strategies During COVID-19 Pandemic

Hotel Online, 15 Jul 2021

Linchi Kwok | July 15, 2021 By Linchi Kwok The COVID-19 pandemic is a once-in-a-generation crisis with lasting economic and…

Research Reveals Effective Social Media Crisis Communication Strategies During COVID-19 Pandemic

hospitalitynet, 15 Jul 2021

By The COVID-19 pandemic is a once-in-a-generation crisis with lasting economic and societal consequences.

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