Understanding the voice of customers and employees in ride-sharing companies using text analytics
Article in Transportation Research Interdisciplinary Perspectives (January 2024)
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Patient Reported Outcome and Experience Measures (PROMs and PREMs) in substance use disorder treatment services: A scoping review
Article in Drug and Alcohol Dependence (November 2023)
Factors associated with patient-reported experiences and outcomes of substance use disorder treatment in Cape Town, South Africa
Article in Addiction Science & Clinical Practice (February 2022)