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Believing in Expertise: How Authors’ Credentials and Language Use Influence the Credibility of Online Health Information

Overview of attention for article published in Health Communication, July 2016
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  • Good Attention Score compared to outputs of the same age (70th percentile)
  • Above-average Attention Score compared to outputs of the same age and source (62nd percentile)

Mentioned by

policy
1 policy source
twitter
2 X users

Citations

dimensions_citation
81 Dimensions

Readers on

mendeley
110 Mendeley
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Title
Believing in Expertise: How Authors’ Credentials and Language Use Influence the Credibility of Online Health Information
Published in
Health Communication, July 2016
DOI 10.1080/10410236.2016.1172296
Pubmed ID
Authors

Franziska M. Thon, Regina Jucks

Abstract

Today, many people use the Internet to seek health advice. This study examines how an author's expertise is established and how this affects the credibility of his or her online health information. In a 2 (authors' credentials: medical vs. nonmedical) × 2 (authors' language use: technical vs. every day) within-subjects design, 127 study participants, or "seekers," judged authors' expertise, benevolence, and integrity as well as the credibility of their medical statements. In addition, we assessed seekers' awareness of their own knowledge and behavior. Results revealed that users consciously rewarded authors' credentials and subconsciously punished technical language. Seekers were keenly aware of authors' credentials and perceived authors with medical credentials to have a higher level of expertise and their information to be more credible. Technical language use negatively affected authors' integrity and the credibility of their health information, despite seekers being unaware of it. Practical implications for health communication and implications for future research are outlined.

X Demographics

X Demographics

The data shown below were collected from the profiles of 2 X users who shared this research output. Click here to find out more about how the information was compiled.
Mendeley readers

Mendeley readers

The data shown below were compiled from readership statistics for 110 Mendeley readers of this research output. Click here to see the associated Mendeley record.

Geographical breakdown

Country Count As %
Unknown 110 100%

Demographic breakdown

Readers by professional status Count As %
Student > Bachelor 18 16%
Student > Ph. D. Student 15 14%
Student > Master 12 11%
Researcher 8 7%
Unspecified 5 5%
Other 17 15%
Unknown 35 32%
Readers by discipline Count As %
Psychology 20 18%
Social Sciences 13 12%
Business, Management and Accounting 8 7%
Nursing and Health Professions 7 6%
Unspecified 5 5%
Other 21 19%
Unknown 36 33%
Attention Score in Context

Attention Score in Context

This research output has an Altmetric Attention Score of 5. This is our high-level measure of the quality and quantity of online attention that it has received. This Attention Score, as well as the ranking and number of research outputs shown below, was calculated when the research output was last mentioned on 29 August 2019.
All research outputs
#6,171,738
of 22,890,496 outputs
Outputs from Health Communication
#531
of 1,605 outputs
Outputs of similar age
#105,468
of 365,681 outputs
Outputs of similar age from Health Communication
#27
of 74 outputs
Altmetric has tracked 22,890,496 research outputs across all sources so far. This one has received more attention than most of these and is in the 72nd percentile.
So far Altmetric has tracked 1,605 research outputs from this source. They typically receive a lot more attention than average, with a mean Attention Score of 13.0. This one has gotten more attention than average, scoring higher than 66% of its peers.
Older research outputs will score higher simply because they've had more time to accumulate mentions. To account for age we can compare this Altmetric Attention Score to the 365,681 tracked outputs that were published within six weeks on either side of this one in any source. This one has gotten more attention than average, scoring higher than 70% of its contemporaries.
We're also able to compare this research output to 74 others from the same source and published within six weeks on either side of this one. This one has gotten more attention than average, scoring higher than 62% of its contemporaries.