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Deploying artificial intelligence in services to AID vulnerable consumers

Overview of attention for article published in Journal of the Academy of Marketing Science, November 2023
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About this Attention Score

  • In the top 5% of all research outputs scored by Altmetric
  • Among the highest-scoring outputs from this source (#33 of 867)
  • High Attention Score compared to outputs of the same age (96th percentile)
  • High Attention Score compared to outputs of the same age and source (95th percentile)

Mentioned by

news
7 news outlets
twitter
6 X users
facebook
1 Facebook page

Citations

dimensions_citation
1 Dimensions

Readers on

mendeley
59 Mendeley
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Title
Deploying artificial intelligence in services to AID vulnerable consumers
Published in
Journal of the Academy of Marketing Science, November 2023
DOI 10.1007/s11747-023-00986-8
Authors

Erik Hermann, Gizem Yalcin Williams, Stefano Puntoni

X Demographics

X Demographics

The data shown below were collected from the profiles of 6 X users who shared this research output. Click here to find out more about how the information was compiled.
Mendeley readers

Mendeley readers

The data shown below were compiled from readership statistics for 59 Mendeley readers of this research output. Click here to see the associated Mendeley record.

Geographical breakdown

Country Count As %
Unknown 59 100%

Demographic breakdown

Readers by professional status Count As %
Unspecified 16 27%
Student > Ph. D. Student 4 7%
Professor > Associate Professor 4 7%
Student > Doctoral Student 3 5%
Student > Master 3 5%
Other 9 15%
Unknown 20 34%
Readers by discipline Count As %
Business, Management and Accounting 18 31%
Unspecified 16 27%
Social Sciences 3 5%
Psychology 1 2%
Nursing and Health Professions 1 2%
Other 0 0%
Unknown 20 34%
Attention Score in Context

Attention Score in Context

This research output has an Altmetric Attention Score of 56. This is our high-level measure of the quality and quantity of online attention that it has received. This Attention Score, as well as the ranking and number of research outputs shown below, was calculated when the research output was last mentioned on 22 January 2024.
All research outputs
#773,167
of 25,836,587 outputs
Outputs from Journal of the Academy of Marketing Science
#33
of 867 outputs
Outputs of similar age
#13,199
of 360,775 outputs
Outputs of similar age from Journal of the Academy of Marketing Science
#1
of 21 outputs
Altmetric has tracked 25,836,587 research outputs across all sources so far. Compared to these this one has done particularly well and is in the 97th percentile: it's in the top 5% of all research outputs ever tracked by Altmetric.
So far Altmetric has tracked 867 research outputs from this source. They typically receive a lot more attention than average, with a mean Attention Score of 10.1. This one has done particularly well, scoring higher than 96% of its peers.
Older research outputs will score higher simply because they've had more time to accumulate mentions. To account for age we can compare this Altmetric Attention Score to the 360,775 tracked outputs that were published within six weeks on either side of this one in any source. This one has done particularly well, scoring higher than 96% of its contemporaries.
We're also able to compare this research output to 21 others from the same source and published within six weeks on either side of this one. This one has done particularly well, scoring higher than 95% of its contemporaries.