↓ Skip to main content

GraphEx: visualizing and managing customer experience in its multidimensionality

Overview of attention for article published in Journal of Service Theory and Practice, November 2023
Altmetric Badge

About this Attention Score

  • Average Attention Score compared to outputs of the same age

Mentioned by

twitter
1 X user

Readers on

mendeley
9 Mendeley
You are seeing a free-to-access but limited selection of the activity Altmetric has collected about this research output. Click here to find out more.
Title
GraphEx: visualizing and managing customer experience in its multidimensionality
Published in
Journal of Service Theory and Practice, November 2023
DOI 10.1108/jstp-03-2023-0077
Authors

Yasin Sahhar, Raymond Loohuis, Jörg Henseler

X Demographics

X Demographics

The data shown below were collected from the profile of 1 X user who shared this research output. Click here to find out more about how the information was compiled.
Mendeley readers

Mendeley readers

The data shown below were compiled from readership statistics for 9 Mendeley readers of this research output. Click here to see the associated Mendeley record.

Geographical breakdown

Country Count As %
Unknown 9 100%

Demographic breakdown

Readers by professional status Count As %
Unspecified 4 44%
Lecturer 2 22%
Student > Master 2 22%
Unknown 1 11%
Readers by discipline Count As %
Unspecified 4 44%
Business, Management and Accounting 4 44%
Unknown 1 11%
Attention Score in Context

Attention Score in Context

This research output has an Altmetric Attention Score of 1. This is our high-level measure of the quality and quantity of online attention that it has received. This Attention Score, as well as the ranking and number of research outputs shown below, was calculated when the research output was last mentioned on 17 November 2023.
All research outputs
#16,886,902
of 24,829,155 outputs
Outputs from Journal of Service Theory and Practice
#32
of 67 outputs
Outputs of similar age
#106,827
of 205,427 outputs
Outputs of similar age from Journal of Service Theory and Practice
#1
of 1 outputs
Altmetric has tracked 24,829,155 research outputs across all sources so far. This one is in the 21st percentile – i.e., 21% of other outputs scored the same or lower than it.
So far Altmetric has tracked 67 research outputs from this source. They receive a mean Attention Score of 2.9. This one is in the 20th percentile – i.e., 20% of its peers scored the same or lower than it.
Older research outputs will score higher simply because they've had more time to accumulate mentions. To account for age we can compare this Altmetric Attention Score to the 205,427 tracked outputs that were published within six weeks on either side of this one in any source. This one is in the 36th percentile – i.e., 36% of its contemporaries scored the same or lower than it.
We're also able to compare this research output to 1 others from the same source and published within six weeks on either side of this one. This one has scored higher than all of them