You are seeing a free-to-access but limited selection of the activity Altmetric has collected about this research output.
Click here to find out more.
Mendeley readers
Chapter title |
Ontology-Based Customer Complaint Management
|
---|---|
Chapter number | 63 |
Book title |
On The Move to Meaningful Internet Systems 2003: OTM 2003 Workshops
|
Published by |
Springer, Berlin, Heidelberg, November 2003
|
DOI | 10.1007/978-3-540-39962-9_63 |
Book ISBNs |
978-3-54-020494-7, 978-3-54-039962-9
|
Authors |
Mustafa Jarrar, Ruben Verlinden, Robert Meersman |
Mendeley readers
The data shown below were compiled from readership statistics for 44 Mendeley readers of this research output. Click here to see the associated Mendeley record.
Geographical breakdown
Country | Count | As % |
---|---|---|
Indonesia | 1 | 2% |
Portugal | 1 | 2% |
France | 1 | 2% |
Canada | 1 | 2% |
Unknown | 40 | 91% |
Demographic breakdown
Readers by professional status | Count | As % |
---|---|---|
Student > Ph. D. Student | 9 | 20% |
Student > Master | 7 | 16% |
Student > Bachelor | 4 | 9% |
Student > Doctoral Student | 3 | 7% |
Lecturer > Senior Lecturer | 3 | 7% |
Other | 9 | 20% |
Unknown | 9 | 20% |
Readers by discipline | Count | As % |
---|---|---|
Computer Science | 15 | 34% |
Business, Management and Accounting | 11 | 25% |
Social Sciences | 2 | 5% |
Engineering | 2 | 5% |
Medicine and Dentistry | 2 | 5% |
Other | 2 | 5% |
Unknown | 10 | 23% |