Chapter 1 Introduction: The Policy Implications of Virtual Work

Chapter 2 Where Did Online Platforms Come From? The Virtualization of Work Organization and the New Policy Challenges it Raises

Chapter 3 Crowd Employment and ICT-Based Mobile Work—New Employment Forms in Europe

Chapter 4 Regulating the Void: Online Participatory Cultures, User-Generated Content, and the Digital Agenda for Europe

Chapter 5 The Imperative of Code: Labor, Regulation and Legitimacy

Chapter 6 Assessing Music Streaming and Industry Disruptions

Chapter 7 Information and Communication Technologies, Citizens, and Parliament in Portugal: The Continued E-Democracy Gap and Lessons from the Obama Experience

Chapter 9 Workers, Contradictions and Digital Commodity Chains: Organizing with Content Creators in Canada

Chapter 10 Digitalization of Public Services in Europe: Policy Challenges for the European Trade Union Movement

Chapter 11 The Legal Protection of Crowdworkers: Four Avenues for Workers’ Rights in the Virtual Realm