Title |
Receptionist rECognition and rEferral of PaTients with Stroke (RECEPTS) study - protocol of a mixed methods study
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Published in |
BMC Primary Care, May 2014
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DOI | 10.1186/1471-2296-15-91 |
Pubmed ID | |
Authors |
James P Sheppard, Satinder Singh, Janet Jones, Elizabeth Bates, John Skelton, Connie Wiskin, Richard J McManus, Ruth M Mellor |
Abstract |
As the first point of contact for patients and witnesses of stroke, General Practice receptionists can be instrumental in deciding the urgency of clinical contact. Despite the considerable complexity of this task, reception staff are not clinically trained. Minimising the time taken to access thrombolysis is crucial in acute stroke as treatment must be initiated within 4.5 hours of the onset, and the earlier the better, to achieve the best outcomes. Research suggests that patients who first contact their General Practice following the onset of stroke symptoms are less likely to receive thrombolysis, in part due to significant delays within Primary Care.This study therefore aims to understand the role of General Practice receptionists, with particular interest in receptionist's ability to recognise people who may be suffering from a stroke and to handle such patients as a medical emergency. |
X Demographics
Geographical breakdown
Country | Count | As % |
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Spain | 1 | 50% |
Unknown | 1 | 50% |
Demographic breakdown
Type | Count | As % |
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Scientists | 1 | 50% |
Members of the public | 1 | 50% |
Mendeley readers
Geographical breakdown
Country | Count | As % |
---|---|---|
United States | 1 | 2% |
Unknown | 41 | 98% |
Demographic breakdown
Readers by professional status | Count | As % |
---|---|---|
Student > Master | 9 | 21% |
Researcher | 7 | 17% |
Student > Ph. D. Student | 4 | 10% |
Student > Bachelor | 2 | 5% |
Student > Doctoral Student | 1 | 2% |
Other | 5 | 12% |
Unknown | 14 | 33% |
Readers by discipline | Count | As % |
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Nursing and Health Professions | 8 | 19% |
Social Sciences | 4 | 10% |
Medicine and Dentistry | 4 | 10% |
Business, Management and Accounting | 2 | 5% |
Immunology and Microbiology | 2 | 5% |
Other | 7 | 17% |
Unknown | 15 | 36% |